Updating to SourceTree 1.5.2 gives me error with SEH_AV_READ_BADPTR

[jerone vw]

Today I got an update for SourceTree 1.5.2, an while running the updater I got the following error message:

[SEH_AV_READ_BADPTR] ACCESS_VIOLATION (0xc0000005) at address [0x0126301d]

*** Stack Trace (x86) ***

[0x0126301d]  -----
[0x0376f738]  -----
[0x76c21e4b]  GetProcAddress()
[0x01292942]  -----
[0x012929b8]  -----
[0x0122e312]  -----
[0x77a29f72]  RtlInitializeExceptionChain()
[0x77a29f45]  RtlInitializeExceptionChain()
[0x011d0000]  MODULE_BASE_ADDRESS

I had to terminate the updater process as cancelling didn't work!

[HenriqueA · Accepted solution]

Hi Jerone,

I've found a user report on Jan/07/2014 that have received the same error when tries to update the SourceTree on Windows platform as you can see on the following link:

• https://jira.atlassian.com/browse/SRCTREEWIN-1371

This user solve the problem by killing the other SourceTree process and try it again.

And I'm also quoting here the developer answer on this report:

We've seen this extremely rarely but it seems to be a failure in the Microsoft Installer subsystem. It's never been repeatable whenever we've had it reported, incidence seems to be maybe one in a hundred thousand installs judging by the reports.

Kind Regards,
Henrique Lechner