After creating a custom domain for my status page, does the statuspage.io subdomain URL still work?

[Michael Morrison]

We are going through a company rebrand and I currently have a status page that uses the statuspage.io subdomain like  oldbrand.statuspage.io.

I don't want to simply change the subdomain URL because most users have this site bookmarked and it won't automatically forward to the new URL.

So I'm curious if I setup a custom domain like: status.newbrand.com or newbrandstatus.com  if the old page (oldbrand.statuspage.io) will still be accessible?  That would allow me to market my custom domain under the new brand, but maintain my existing users workflow.

[Abraham Musalem]

Hey @Michael Morrison ,

Thanks for reaching out to community. The default URL will still work! However, if you use any custom HTML/CSS on the page, it will only display when accessing the custom domain and not the default statuspage.io domain. 

Best,
Abraham M