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How many of SSO viewers are allowed for a Private Status Page?

Deepanshu Natani
Community Champion
May 22, 2025

Does anyone has understanding about how viewers for a Private Statuspage are counted? Can anyone in the organisation view the page via SSO and they wont be counted as "authenticated subscribers"? Or is it necessary to be an "authenticated subscriber" in order to be able to view a Private Statuspage?  


The official documentation says. "Single sign-on for private pages comes with all private status pages. The number of SSO viewers is dependent upon your private page plan."
https://support.atlassian.com/statuspage/docs/require-saml-for-private-pages/


However, the pricing page doesn't mention anything about the SSO viewers!
The pricing for private status page just mentions how many "authenticated subscribers" are allowed.

1 answer

0 votes
Abraham Musalem
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 23, 2025

Hey @Deepanshu Natani ,

Thank you for reaching out to the community! SSO page viewers will only count toward your subscriber limit if they choose to subscribe to the page. If they are simply logging in to view the page without subscribing, they will not count toward the limit.

The limit can be see for each plan under "Authenricated subscribers":

Hope this clears things up. 

Best,

Abraham M

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