How to create an Incident that started 3 days ago and still not resolved today
Emmanuel Gomes
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1 answer
Leonardo Barrios
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Hello Emmanuel,
You can create the incident with its normal settings and edit the start date after its creation to reflect that it started 3 days ago.
After creating the incident, you can click on the pencil icon of the first update and then change the date and time it started.
I hope that helps!
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