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How to link status page incident to jira issue

Todd Winton
Contributor
April 23, 2025

Is there a way to link a statuspage incident, within the incident, to a jira issue?  I thought about adding that to the post mortem, however this is visible to external users and they do not have access to jira.  This would provide us a direct link within statuspage for SOC audit purposes.

1 answer

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Rafael Meira
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 24, 2025

Hello @Todd Winton 

Have you attempt to follow this doc? https://support.atlassian.com/statuspage/docs/set-up-the-jira-software-integration/ 

You can follow the link above:

Set Up Integration:

In Statuspage, go to Apps, find Jira, and click Add.
Connect your Jira Cloud.

Link Incidents:

Use the Statuspage panel in Jira to link or create incidents in Jira issues.

This setup keeps the link internal for audits without exposing it to external users.


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