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500 User limit (Audience-Based Pages)

Mitchell Dyer
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March 24, 2025

I understand that there are different tiers for audience-based pages.  I want to understand what happens once you exceed the base 500 user limit? We only need 1 group for what we are wanting to build for our customers who have purchased our products. Does it automatically go up to another tier, increasing it to $500/month for tier 2 at 1000 users? 

Then, if we were to go up to tier 3 would that increase to 1500 users at $700/month? 

I am needing help to understand this logic of the audience-based pricing.

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Chris DeGidio
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 25, 2025

Hey Mitchell,

Our billing team can assist with quoting you for your exact needs. For Audencie-specific page types we do sell additional packs on top of the base plan. If you submit a ticket to our billing team at support.atlassian.com they can certainly assist 

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