Private Trial StatusPage and NewRelic Integration

[Priyadarshini R Kolwalkar]

Hello, 

I have setup a Private trial StatusPage. I'm testing out integration from NewRelic where I was able to "send a test notification" from NewRelic to a StatusPage component. 

Recently received automation emails

Ignored: Notification Channel Test - component@notifications.statuspage.io

Ignored automated component status update from Newrelic, subject not recognized.

Show email details • Received Aug 25, 2021 17:55 UTC (19 minutes ago)

 But when I try to intentionally fail a test/synthetic monitor in NewRelic, to check for the outage on the StatusPage, I don't see any new emails received by that component. 

Is that a limitation on private Trial Page that I have?

Thanks,

Priya

[Priyadarshini R Kolwalkar · Accepted solution]

Hi, 

The issue was resolved by including  a "JSON attachment" on the NewRelic side of things. By default it isn't and a "test notification" works without including it. 

Thanks,

Priya