Customise time of maintenance notifications

[Chris Milton]

Hi,

I would like to use StatusPage to send notifications of our monthly maintenance. We currently send 3 notifications:

1. 1 week prior

2. At start time

3. Upon completion

2 and 3 are fine, and StatusPage gives an option to send a notification 1 hour prior to start time, but I can't seem to find a way to customise a notification to be sent 1 week before (or any time other than the standard 1 hour). Is this possible?

Thanks,

Chris

[Shivam Naik · Accepted solution]

Hi @Chris Milton ,

Happy to help!

At the moment, the options there are the only ones available since those options are hardcoded. We do have a Feature Request to introduce the ability to customize the amount of time used in the reminder under STATUS-506. This ticket is internal, but if you get a Support Request submitted with that included, we can add you to the request for future updates.

Please let me know if you have any follow up questions!

[Matt Bowman]

Hi Shivam - I don't see this item in the Statuspage JIRA project. Is it possible that feature suggestions are not visible to non-atlassian employees?Here is the URL that I am navigating to: https://jira.atlassian.com/browse/STATUS-506

[Abraham Musalem]

Hey @Matt Bowman ,

Statuspage Feature Requests are private for now so that is why you can't see it. The feature is still under "Future Consideration" but I have added you as an interested party to increase it's visibility. 

Best,
Abraham M, Statuspage Support. 

[Swaroop Kumar]

Hey @Abraham Musalem - Are you aware of any workaround we could utilize to send additional notifications, until this feature has been released? 

[Abraham Musalem]

Hey @Swaroop Kumar ,

Not at the moment. I know other companies usually just have Distribution Lists.