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Subscription enrollment confirmation email

Arjun Dass
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April 30, 2025

Hello, I am using a  separate UI to call Atlassian status page API. On the Atlassian Status Page, I see that there's a `new-email` api resource that gets called when you use a new email to subscribe to event. This email is a confirmation that asks you click a button before you subscribe an event. But its not part of the documentation. Right now, In my UI, I can create subscriber with any email but I am missing that email / sms verification part. Is there any `new-email` endpoint or something similar available to us to verify an email or phone number?

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Eugenio Onofre
Community Champion
May 1, 2025

Hello @Arjun Dass

Welcome to the Atlassian Community!

Unfortunately, the new-email API call used by Atlassian Statuspage during subscriber signup is not part of the public Statuspage API documentation and is not exposed for public use via the documented API.

This means there is no built-in API call available to external clients to trigger the same confirmation process you see on the hosted Statuspage UI.

Best Regards,
Eugenio

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