Updating the affected components of an incident with PATCH does not work

[Rico Landefeld]

I created an incident via UI with one affected component. I try to update the created incident with another affected component using the API with:

PATCH https://api.statuspage.io/v1/pages/zwf0tpq2bpq9/incidents/5s2f7k64t577
Authorization: OAuth A_TOKEN
Content-Type: application/json

{
  "incident": {
    "component_ids": [
      "5s2f7k64t577", "41x1dbs0hqkd"
    ]
  }
}

The response contains only the initial affected component:

{
"id": "5s2f7k64t577",
"components": [
{
"id": "41x1dbs0hqkd",
"page_id": "zwf0tpq2bpq9",
"group_id": "qkht63js76v0",
"created_at": "2023-07-14T09:46:46Z",
"updated_at": "2023-11-27T08:37:17Z",
"group": false,
"name": "Banking API",
"description": null,
"position": 2,
"status": "partial_outage",
"showcase": true,
"only_show_if_degraded": false,
"automation_email": "component+18ff1006-86db-4712-82fd-7ebfbf73439e@notifications.statuspage.io",
"start_date": "2023-07-14"
}
],
"created_at": "2023-11-27T09:45:51Z",
"impact": "major",
"impact_override": null,
"incident_updates": [
{
"id": "x8d7g3bm46y8",
"incident_id": "5s2f7k64t577",
"affected_components": [
{
"code": "41x1dbs0hqkd",
"name": "APIs - Banking API",
"old_status": "partial_outage",
"new_status": "partial_outage"
}
],
"body": "We are currently investigating this issue.",
"created_at": "2023-11-27T09:45:51.416Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2023-11-27T10:45:51.416+01:00",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2023-11-27T09:45:51.416Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Partial outage of some components (TEST)",
"page_id": "zwf0tpq2bpq9",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"auto_transition_deliver_notifications_at_end": null,
"auto_transition_deliver_notifications_at_start": null,
"auto_transition_to_maintenance_state": null,
"auto_transition_to_operational_state": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/9gcb2nr4wsm4",
"status": "investigating",
"updated_at": "2023-11-27T11:25:03Z",
"reminder_intervals": null
}

I would expect that the response (and the UI) show the additional affected component.

[Alan Violada]

Hey Rico, Alan from the Statuspage Support team here.

Taking a first look, your request does look correct, and it should be updating the incident components - I was not, however, able to replicate the issue on my end.

Could you please create a support ticket at https://support.atlassian.com/ so we can further investigate and try to assist?

Regards,

Alan