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Removed subscriber continues to receive emails

Eric Laing
I'm New Here
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August 15, 2025

I have a subscriber that was removed but continues to receive statuspage emails.  I've double checked that he isn't part of a distribution group or receiving from a different email.  How can I troubleshoot this?

1 answer

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Talar Pavlovic
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 17, 2025

Hi Eric, 

Thanks for writing into Statuspage Community, I'm Talar from the Atlassian team, happy to help.

Could you please pop in a support ticket and share the user's email address as well as the title of the Emails they are receiving, and we can investigate further. You can log a ticket at https://support.atlassian.com/contact/

Kind regards,
Talar

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