Trigger email again once incident is resolved

[Katrina Pambid]

Once the ticket is resolved, and there's update in the description, is it possible to trigger the email again?

[Rafael Meira]

Hey @katrina Happy to help!

Alan already gave the answer below to your question. :) 

Best,
Rafa

[Alan Violada]

Hey Katrina, Alan from the Statuspage support team here, thanks for reaching out with this question. If I understand correctly, you would like to send additional notifications to subscribers related to an incident that has already been closed? If so, I believe your best option would be writing and publishing a postmortem with whatever information you wish to send to your subscribers, more details on the documentation below:

Statuspage postmortem documentation 

Let me know if this helps, and if you have any more questions!

Regards,

Alan