Why does Statuspage need so many slack permissions?

[David Blackman]

We tried to sign up for slack notifications from status.workos.com which is hosted by statuspage, and were turned off by the number of slack permissions it requests

Statuspage is requesting permission to access the Cradle Slack workspace

What will Statuspage be able to view?

Content and info about channels & conversations

View basic information about public channels in your workspace

View basic information about private channels that Statuspage has been added to

View messages and other content in direct messages that Statuspage has been added to

Content and info about your workspace

View the name, email domain, and icon for workspaces Statuspage is connected to

What will Statuspage be able to do?

Perform actions in channels & conversations

In contrast, adding a slack integration hosted by status.io (such as status.gitlab.com) only asks for scope `incoming-webhook` and has the user pick a channel with no other permissions required.

[Nayan Pandey]

Hello David, 

Thank you for reaching out to StatusPage community. I am Nayan from the StatusPage team, happy to help. 

The Slack integration is designed to offer more interactive and flexible notification capabilities. To enable features such as posting updates to multiple channels, sending direct messages, and providing richer context or actions within Slack, Statuspage requests a broader set of permissions.

These permissions allow Statuspage to deliver notifications in a more dynamic way, such as posting to different channels or responding to certain events directly within Slack.

This differs from Status.io’s approach as Status.io’s Slack integration uses only the incoming-webhook scope. This is a more limited integration that simply allows Status.io to post messages to a specific channel you select, without access to broader workspace or channel information. This approach is more restrictive in terms of functionality but also requires fewer permissions, which can be preferable for organizations with strict security or privacy requirements.

If you have further questions or would like assistance on configuring notifications with minimal permissions, please let us know!

Regards,
Nayan