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Assistance with Workday connector

Musunga Kabwe October 22, 2025

We have the workday connector set up by our Admin but it is not displaying or no connection is showing on the Talent Admin page to establish the sync.

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George Thomas Valooran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 22, 2025

Hello Musunga - could you provide a few more details here. I'm assuming your Org admin has set up the Connector. Could you confirm if the Org admin received a success message once it was connected - if yes, it could take up to 24 hours before the data is available in your Atlassian site after which you'll be able to enable the sync in Talent. Alternately, if you received error messages while setting up the Connector at the Org level (could be because of data issues in your WD report), you will need to correct those issues first and then try connecting again. You can find more details on how to set up the Connector in this support page - https://support.atlassian.com/organization-administration/docs/add-connector-for-workday/.

If you have issues setting up the connector or need help, please feel free to open a support ticket providing details of the errors encountered.

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