Roles and Responsibilities would help my team the most because the entire time would benefit immensely from have a clear and concise understanding of what each role is for to best determine which of each role they would likely be interested in the most.
I'm the 'main Atlassian administrator' in a team with automation engineers. Together, we're responsible for Service Management - I configure the Atlassian Tools, and they write the scripts that automate pretty much everything.
I feel like they do the heavy lifting. So, running the "Roles and Responsibilities" helps clarifying if this assumption is correct.
It could be that I am superfluous to the team - they are adequately knowledgeable about the Atlassian products to manage on their own.
Or, am I still adding value to the goings-on of the team by doing non-technical stuff related to our (internal) customers?
As a member of a small IT team, we are great at working efficiently, solving problems and providing solutions, continuing to support the mission, and fostering quality, professional relationships based out of mutual respect, support, a great sense of humor. Honestly, my team members make work enjoyable! One of the plays we could certainly use to make us more efficient as the company grows is the "Roles and Responsibilities" play. Since we are a small IT Team supporting a small business, we tend to be Jacks of all trades! From helpdesk to continuous monitoring, account support to firewall changes, we have made it a point to have no single point of failure on our team. The down side to this collaborative effort is that sometimes we can step on each other's toes or respond to the same customer request. Revisiting the roles and responsibilities could help enhance our workflow and productivity, along with our communication.
Great plays for teams you provide here. I believe for starters that the most effective play when it comes to shape teams effectively is the team poster play and the roles and responsibilities play, which should go hand in hand from my point of view.
Our team could benefit from a Team Poster to focus on longer term goals and process improvements. Also, since I'm new to the team, I'd be curious about the Network of Teams and think it would be a great way for me to learn more about the organization.
we frequently experience confusion when handling customer requests alongside other teams, particularly regarding who is directly accountable for resolution. Often, multiple people begin working on a single issue, leading to duplicated efforts, or everyone assumes someone else has picked it up, leaving the issue unresolved. To address this, we're planning to run the play. Additionally, we'll adopt Jira Software company-wide—not just within IT—to clearly track ownership of issues and enhance our overall responsiveness and effectiveness.
In my experience at work and in daily life in general, expectations lead to misunderstandings more than often. That's why I really appreciated the purpose behind the Roles and Responsibilities Play. However, all of the plays are very useful to build a more efficient team. A mix of them all can result in a best practice to discover and consolidate.
The team poster play would be very helpful for my team because it would get our goals aligned and clarified. That play does not have to be for a new team but it is very helpful for getting all of the small details in one place and makes it easy for a team to update it as their goals change.
Working Agreements. It will be invaluable to make our agreements explicit, so that we can have a forum to and the tools to better communicate about our needs and preferences.
I would like to run the Team Roles & Responsibilities play. I have recently joined a team where a previous member created a very toxic environment and I was brought in to re-align and refocus the team after they departed. I want to get clear definition within th eteam of who is doing what, with whom, and bring to the fore accountability and clarity in order to maximise productivity.
Roles and Responsibilities: Our team of four frequently experiences role overlap when assisting end users, which sometimes leads to lapses in critical tasks by team members. Establishing clear and well-defined roles and responsibilities helps us stay focused, maintain accountability, and collectively work towards achieving our overarching goals.
The team poster and clearly defined roles and responsibilities are essential for creating effective teams. The team poster sets a clear direction for the team and outlines its commitments. Meanwhile, clearly defining roles and responsibilities helps eliminate misunderstandings and gaps, ensuring everyone knows their contribution.
I’m excited to implement the team poster with our growing group of project managers, product managers, and operations specialists. With several new roles in the department and recent organizational changes, this will be a great way to clarify each person’s responsibilities and align everyone around shared goals.
As the founder (and only team member) of Adams insight LLC, I think the Team Poster Play is surprisingly useful. Even though it’s just me, taking time to clearly lay out my goals, values, and what success looks like helps keep me focused—especially when I’m juggling different projects or shifting gears. It’s a good reminder of why I started this business in the first place, and what I want to build moving forward.
Bonus Answer: I also tried adapting the Working Agreements Play for myself. It felt a little funny at first, but it helped me set clearer expectations—like how I manage my schedule, how I want to work with clients, and when to call it a day. My advice? Don’t skip these just because you're a team of one. It’s still worth the reflection.
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I'm part of a newly formed team of 3 people - me included - and came over from another department to fill in the role of the Atlassian product owner as a full time job. Before that it was only a small part of my job. We are currently lead by our department lead as we don't have a team lead of our own and for 3 people that might actually be too much of an overhead.
On the other hand our department lead is not as available as a designated team lead would be and we need to organize ourselves better to compensate that. Therefore I will probably run all of the Team Shaping plays, to get the most possible efficiency out of us as a team.
My team will be expanding in the near future; As a department lead, I will implement a roles and responsibilities play to help members understand their targets and have faster onboarding in the future.
Many teams lack an understanding of who is working on what and why.
To be more precise, there is a lack of understanding of roles and responsibilities. The right playbook seems perfect for clarifying these issues.
I also notice that it is not easy for new team members to get an overview of their new colleagues and their current tasks. There is no entry point for getting involved in the team. The team poster could be interesting for this.
I think the use of both playbooks would be the absolute solution. :D
I'd like to run the Roles and Responsibilities play since it makes team members think about their own role, and the role of others. It's a great first step towards building a team.
I am an American Sign Language interpreter who works with a SWE. We are a team of 3 interpreters who interpret with a team of 8 Servicing team members as well as the teams within their network. Although our roles as interpreters can seem cut and dry as far as language translation goes, our ability to build and maintain relationships with ancillary teams has been invaluable. As our primary team's networks shifts, so must ours. I would like to try running the Network of Teams play to establish ownership of relationships as well as Working Agreements. Having the clarity on ownership of relationships as well as concrete, fleshed out role expectations would help our team tremendously both with scope of work and improved time management.
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