🌱 The benefits of reusable learning content

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Welcome back to our series! We're so glad you're here. In today's post, the Learning Content Design Team explores how reusable learning content can benefit both learning design teams and learners.

By: The Learning Content Design Team

The scene: The Atlassian Learning team set out to develop training lessons for new Atlassian Intelligence features. The lessons needed to fit into the team's strategy, which follows a modular design: the team creates small learning chunks that can be placed into a larger structure, supporting both learners who need a quick solution and learners who have more time for a topic.

How they did it offers a window into how the team designs and builds all of Atlassian Learning's on-demand content.

Reusable learning content, defined

Reusable learning content is any learning material that can be used across courses, contexts, or audiences. Learning design teams can keep the content the same or modify it to fit specific learning objectives or learner needs.

For example, both Jira and Jira Service Management users need to know how to Create basic dashboards in Jira, so we included the lesson in the following learning paths: 

• Get the most out of Jira
• Get the most out of Jira Service Management 
• Support your flow state: Atlassian tools and practices for developers
• Configure Atlassian tools and practices for developer flow 

In the Get the most out of Jira learning path, Create basic dashboards in Jira is within a course titled, Personalize how you work in Jira. In the Configure Atlassian tools and practice for developer flow learning path, the same lesson is in a course titled, Track and improve metrics for your software project.

                                 

Benefits of reusing learning content

Reusing learning content streamlines a learning design team's efforts by allowing them to repurpose materials, saving them time, and helping them maintain consistency. Reusable learning content also encourages collaboration among educators, allowing them to share and build upon each other's resources.

How reusing content helps our team:

• We can use the same lessons or courses for different roles: 

  • In Jira, project admins, board admins, and developers all need to know how to configure board columns and statuses. So, we created lessons about board configuration for a Jira board admin course and included those lessons in a Jira project admin course, too.

• We can use the same lessons for similar features across products:

  • Generally, at Atlassian, platform features work consistently across our products. While the use cases may differ depending on the audience and product, the foundational elements of the features remain the same. For instance, when you learn how to use a feature like automation in Jira, you can apply your automation knowledge to Jira Service Management and Confluence, too. So, once we created the lesson What is automation?, we were able to use that same lesson in a few courses, including:

    • Streamline software projects with Jira automation and integrations, a Jira Service Management course

    • Make life easier with automation, a Confluence course

    • Reduce administrative work with Jira automation, a Jira course

Reusing learning content also benefits learners: it enriches the learning experience by creating consistent learning experiences throughout courses and learning paths, and it enables learners to revisit or skip previously covered content according to their needs.

And don't worry — with Atlassian Learning, you won't need to retake a lesson that appears in multiple places: our system tracks your progress, and once you complete a lesson in one context, you'll get credit for completing it every time it appears in other contexts.

How we created reusable Atlassian Intelligence content

Since Atlassian Intelligence includes platform-level features that can be used in many Atlassian products like Jira, Confluence, and Jira Service Management, we decided to create specialized courses for Atlassian Intelligence training. That way, a seasoned Confluence user who's new to Atlassian Intelligence can pop into the new lesson without wading through the entire Confluence training learning path.

We also future-proof ourselves by making it easy to add existing Atlassian Intelligence lessons to new product learning content we create. The diagram below shows how we reused the lessons from one of the courses in the Get the most out of Atlassian Intelligence learning path.

Looking for more details about how we create learning content?

Check out Atlassian’s Learning Philosophy.

If you have questions for our team about how we create and build learning content, we’d love to hear from you in the comments!

Keep an eye out for more "Behind the scenes with Atlassian Learning" posts. 🌱 

Read the whole series