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Advice on how to prepare for the ACP-420 certification?

Tyler Stephens
Contributor
August 23, 2022

Hi!

Looking for advice on how to prepare for the ACP-420 certification.

Thank you!

4 comments

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G subramanyam
Community Champion
August 23, 2022

Hi @Tyler Stephens welcome to the Atlassian community.

You are in the right place and forum for the same. Here's the ACP-420 link with content, fees, skill builder courses from getting started to completion.

John Funk
Community Champion
August 23, 2022

Hey @Tyler Stephens  - About to start study for that same exam. I will be use the materials that my buddy @G subramanyam recommends above as well. 

Like G subramanyam likes this
Daniel Ebers
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September 4, 2022

Hi @Tyler Stephens

an additional good read are the posts in Community which talk more on an organizational level on how to prepare. I personally think this depends on "how" you prefer to learn.
https://community.atlassian.com/t5/Training-Certification-questions/How-did-you-learn-for-the-certificate-exam-Confluence-and-JIRA/qaq-p/582676

Especially for ACP-420 Julia talks more in terms of tips in this thread:
https://community.atlassian.com/t5/Jira-Software-questions/ACP-420-Certification-s-Documentation/qaq-p/2029299

I hope it helps, all the best & happy studying!
Regards,
Daniel

Alexis Heritage September 23, 2023

I have taken the exam twice now. First time I got a 57% and then I took it 2 weeks later (today) and got a 58%. I am at a complete loss at where to start and if there are any additional materials. I studied and wrote notes bullet by bullet on each topic and felt like I knew way more knowledge than the first time I took it and thought I would have no issue passing. I am very frustrated that there are no external materials to use for studying and that I have looked at everything on the exam layout from their links to documentation as well as googling and finding different ones. I have no clue where to start studying again in fear of not having a much better outcoming being so close to the cusp of passing both times. 

Benedetta De Martino September 2, 2025

Hi Alexis. I'm sorry to hear that and I wanted to say that I'm in this current situation right now. I have taken the exam twice and haven't passed neither of them. Did you managed to figure a way out and pass it? Can you please tell me what helped you? I will appreciate it so much!

Alexis Heritage September 2, 2025

Hello! Yes I did end up passing it on the 3rd attempt. I went through all my notes again. And on topics i physically practiced and looked at the configs in the system. Along with taking additional notes under what I did. I passed with a 71%. I also made sure to really focus more on the more weighted topics as those are key to giving you a better chance. Something i also started doing which not sure if that really helped is i went in person. And on my scratch paper id write each letter option and physically cross off. Not sure if it was a head game but it helped me talk through each option and say yeah thats not it. Including going back through the entire test. Sometimes other questions helped answer others. 

Alexis Heritage September 2, 2025

I took my 3rd attempt in Jan of 2024

Benedetta De Martino September 3, 2025

HI Alexis. Thank you very much for your advice! I'm going to put it into practice😊. Unfortunately, I can't go in person, but both times I took the exam, they asked me to show the paper, so I think I can still use it. 

Thanks again!
Good luck for your other Certifications!

 

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