I am trying to purchase "Jira Essentials with Agile Mindset" and the Managing Jira Projects: Certification bundle from Atlassian University. Whenever I click the Purchase button, I get to a loading screen that eventually times out and says "504 Gateway Time-Out". It happens every time I try to purchase a course!
Has anyone else encountered this problem and does anyone know of a way to fix it? I am using Google Chrome as my browser.
Thanks!
UPDATE: An Atlassian rep reached out to me and suggested the following:
I tried using an incognito window and that fixed the problem. :)
Solved! Go to Solution.
Hi, @Ditte Simard 👋
I think you've found a problem on the Atlassian University website. You can reach their support team directly to report it.
See you in Vegas,
-dave
Thanks, I went ahead and put in ticket. I will update this post with the support team's answer! :)
I had the same issue purchasing anything, the browser just wouldn’t load might be a google chrome version issue - I used an alternative browser safari or Firefox to purchase the exam and then logged back into chrome to take the exam once purchased - it was an ‘around the houses’ work around but got be in and exam ready - hope that helps
Thank you for the tip! I will give that a try.