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Sales Tax - Atlassian Cloud Organization Admin Certification

Amy Stahl October 16, 2023

Apologies in advance if this is not the right group to post this in, but I couldn't find a Help/Support option on the Atlassian University page

I'm interested in purchasing the Atlassian Cloud Organization Admin Certification. When I click 'Purchase' and enter my billing info, there is $130 added as 'Sales Tax' on top of the $100 purchase price. Is this correct??

Is this some odd way of converting USD to AUD? (I am located in Australia). A sales tax of 130% seems unusual to say the least.Snag_6aef659.png

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Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2023

Hello @Amy Stahl

I'm trying to identify & fix the problem. Are you seeing this total after entering your address? 

Like Monique vdB likes this
Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 17, 2023

@Amy Stahl we are attempting to replicate the issue. It seems like this might have been a temporary bug. Have you tried to refresh and/or log out and try the purchase again?

Like Monique vdB likes this
Amy Stahl October 17, 2023

@Marshall Walker Lee Yes, the Sales Tax appears after I enter my address. 

Amy Stahl October 17, 2023

@Marshall Walker Lee Okay it looks more accurate now. Sales tax is $10. Atlassian Admin exam purchase Sales Tax.png

Marshall Walker Lee
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2023

@Amy Stahl I'm glad that the issue has been resolved. :) 

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