I want to switch between boards and workspaces easily without thinking. I also don't want the other features forced on me, regardless of how helpful (or not) they are.
Between this and the last update that ruined the checkmark system, I'm extremely concerned that Trello is no longer interested in serving its actual users, and I will start looking into alternatives that offer a more stable experience and don't force a massive switch on users who have built systems around its UI features. Now, many of my SOPs and training will be outdated overnight.
I'm just shocked. Please stop "fixing" a product that was, until recently, perfect. If you want to add features, don't force them on people.
Absolutely agree @Sam Szuchan !
The core UX principle of instant access to frequently used boards is gone. Switching between boards and workspaces now requires extra steps and interrupts flow.
Also, workspace views were central to my use of Trello : quick access, cross-board visibility, clear sorting of deadlines. Now they’re buried, and that slows everything down.
This is a beta, and I get the need to test changes. But I hope Trello considers how these shifts impact users who depend on clarity and speed for daily work.
They plan on forcing it on everyone currently. I'm currently looking at alternatives, which will be a huge process, but a relief when done.
👋🏻 Hi @Sam Szuchan
Lex here from the Trello Product Management team! First, I wanted to say thank you to you and others for all of the feedback! I can assure you that our entire Product and Engineering team is monitoring all feedback coming from our millions of users very closely to ensure we are building the best product we can for the vast majority of our users. With any major change to a product there are a lot of tradeoffs that we have to consider (for example, introducing Planner & Inbox in a side by side experience view which is being very well received by a large proportion of our beta users while also making switching between boards not difficult).
Is there anything we can do to make the new board switcher better? For example, we have heard from some users that one of the things the liked about the old left hand nav is being able to see a list of boards vs the tiles/boxes we currently have in the board switcher.
I know the new board switcher has a learning curve and is very different than what we used to have. One tip (just in case you have not discovered it yet) is the ability to quickly find any board across all your workspaces with never even touching your mouse. For example, try hitting b on your keyboard from anywhere in Trello, immediately start typing the name of the board, and then hitting the enter key to open that board
Thanks for your reply @Alexandros Mathopoulos .
This isn’t about resisting change. It’s about preserving usability for people who manage Trello at scale.
The removal of the sidebar breaks a navigation structure many users relied on. Now we have to remember board names, use a shortcut, or scroll through a grid of tiles. This increases friction and slows down access.
Premium views like Timeline, Calendar, and Table were positioned as key features in your messaging
https://trello.com/views/workspace
They are now hidden behind secondary menus. A core UX principle applies here: when something is important, it should be visible. Critical features should not be hard to find.
I would understand a transition toward a command palette approach. That would make sense. But the current system does not behave like one. The b shortcut only searches board names. It does not search for cards. It does not return Premium views. It is not a global search tool.
Why do I have to learn more tips to use Trello that still result in a worse experience for a product I've used for years?
"which is being very well received by a large proportion of our beta users while also making switching between boards not difficult)."
These are most likely casual/prosumer users with 2-3 boards. I have over 20. You are screwing over power users.
"for the vast majority of our users"
Trello is a freemium tool; these people pay $0 or not much more. With this beta, if it's pushed, Trello will be screwing over enterprise users, and the reputation burn from this, even if you eventually change it back will not be pretty. I will absolutely switch to another product that doesn't make my SOPs irrelevant overnight and knows how to update a product while not destroying its core functionality gradually.
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