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ADMIN FROM MY TRELLO ACC IS GONE

Raul Lourenco
I'm New Here
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March 10, 2025

Hello,

 

I lost my Admin Mail ACC from my trello.

 

now i need to put all admin rights into my new one but i can't because i dont have access to my old email acc.

 

Can someone assist me?

 

best regards

Raul

1 answer

0 votes
Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 11, 2025

Hi @Raul Lourenco  - welcome to the community!

If your email address was associated with a work email address, you could contact your former employer to ask if they may be able to help you reclaim your account by temporarily activating your old email address. Once your old email address is activated, you can recover your password at https://id.atlassian.com/login/resetpassword

If you’re still logged in to the account from your mobile app, then another option is to share access to your boards with your new email address, and make them the board admin.

Alternatively, feel free to create a new Trello account at any time. Many users maintain multiple accounts for work and personal use. If there were other members on your boards, you can reach out to them and ask them to add your new account to those boards.

I hope that helps!

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