Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Access Board of an Old Email

Carly Parker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 21, 2025

My old work email has been disestablished and I've lost access to all of my notes on my board!

Is it possible to merge my board from my work email to my personal email?

1 answer

1 accepted

0 votes
Answer accepted
Mat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 22, 2025

Hi Carly, welcome to the Trello Community!

For security reasons, we're unable to change the email address associated with your account. Your best bet is to contact your former employer to ask if they may be able to help you reclaim your account by temporarily activating your oldemail address. Once your old email address is activated, you can recover your password at https://id.atlassian.com/login/resetpassword.

You might also check if you’re still logged in to the account on one of your devices (for example, on your mobile phone) so that you can share access to your boards with your new email address.

Alternatively, you can feel free to create a new Trello account at any time. Many users maintain multiple accounts for work and personal use. If there were other members on your boards, you can reach out to them and ask them to add your new account to those boards.

I hope this helps, but let us know if you have any questions!
----------------
If this post helps with your query, then please consider the Accept answer or Like button to help the other users find it more quickly.

Carly Parker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 23, 2025

Thank you I just found access via my phone and shared it with my personal account. Much appreciated!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events