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Account access problems and billing

Amministrazione Strategy Innovation
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August 4, 2025

Dear Trello team,


We are currently paying for the Trello profile an email, which we cannot access as we no longer manage that email address.
How can we solve it?

Thank you

1 answer

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Vronik
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August 4, 2025

Hi

First, cancel the payment at your bank if you are no longer interested in the Trello account and then try changing the email.

https://support.atlassian.com/trello/docs/changing-an-email-address/

You can also contact Trello support.

https://support.atlassian.com/trello/

Regards

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