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After upgrading to Monterey 10.6.3, desktop app opens to multiple duplicate windows before crashing.

Deleted user January 25, 2023

Last night I upgraded from Monterey 10.6.2 to 10.6.3.  After rebooting multiple times, and reinstalling the Trello desktop app, I'm still seeing the following issues:

Opening the Trello app (from either Applications folder or taskbar), multiple blank windows open but the app doesn't fully open.  A potential related message from the log is "fault 14:17:32.887312-0600 Trello Registration timer expired, but client is still registering!"

Screenshots below log.

EXPANDED LOG

default 14:17:14.949731-0600 Trello Requesting container lookup; personaid = -1, type = NOPERSONA, name = <unknown>, class = 2, identifier = <private>, temp = 0, create = 0, euid = 501, uid = 501

default 14:17:14.952661-0600 Trello container_create_or_lookup_for_platform: success

default 14:17:15.015182-0600 Trello CHECKIN: pid=1851

default 14:17:15.030559-0600 Trello CHECKEDIN: pid=1851 asn=0x0-0x7a07a foreground=1

default 14:17:15.037106-0600 Trello FRONTLOGGING: version 1

default 14:17:15.037237-0600 Trello Registered, pid=1851 ASN=0x0,0x7a07a

default 14:17:15.200954-0600 Trello Received configuration update from daemon (initial)

default 14:17:15.563319-0600 Trello NSApp cache appearance:

-NSRequiresAquaSystemAppearance: 0

-appearance: (null)

-effectiveAppearance: <NSCompositeAppearance: 0x7f807793e8f0

 (

    "<NSDarkAquaAppearance: 0x7f807793e410>",

    "<NSSystemAppearance: 0x7f8077938540>"

)>

default 14:17:15.622128-0600 Trello {"msg":"CLLocationManager", "event":"activity", "_cmd":"initWithEffectiveBundleIdentifier:bundle:delegate:silo:", "self":"0x7f8076f4c110", "identifier":"", "bundle":""}

default 14:17:15.622375-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"init", "new":{"previousAuthorizationStatusValid":false,"paused":false,"requestingLocation":false,"updatingVehicleSpeed":false,"desiredAccuracy":100,"allowsBackgroundLocationUpdates":false,"dynamicAccuracyReductionEnabled":false,"distanceFilter":-1,"allowsLocationPrompts":true,"activityType":0,"groundAltitudeEnabled":false,"pausesLocationUpdatesAutomatically":1,"fusionInfoEnabled":false,"isAuthorizedForWidgetUpdates":false,"updatingVehicleHeading":false,"batchingLocation":false,"showsBackgroundLocationIndicator":false,"updatingLocation":false,"requestingRanging":false,"updatingHeading":false,"previousAuthorizationStatus":0,"allowsMapCorrection":true,"matchInfoEnabled":false,"allowsAlteredAccessoryLocations":false,"updatingRanging":false,"limitsPrecision":false,"courtesyPromptNeeded":false,"headingFilter":1}}

default 14:17:15.622550-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"lifecycle", "old":"0x0", "new":"0x7f80778477f0"}

default 14:17:15.622622-0600 Trello {"msg":"client allocated", "client":"0x7f8076f4caa0"}

default 14:17:15.623445-0600 Trello {"msg":"_CLClientCreateConnection", "event":"activity", "client":"0x7f8076f4caa0"}

default 14:17:15.624111-0600 Trello {"msg":"Sending cached messages to daemon", "event":"activity"}

default 14:17:15.625716-0600 Trello #Warning Location connection invalid!

default 14:17:15.625812-0600 Trello {"msg":"CLConnection::handleDisconnection", "event":"activity"}

default 14:17:15.631433-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"distanceFilter", "old":"-1.000000", "new":"-1.000000"}

default 14:17:15.631469-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"desiredAccuracy", "old":"100.000000", "new":"-1.000000"}

default 14:17:15.631491-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"updatingLocation", "old":0, "new":0}

default 14:17:15.631513-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"updatingHeading", "old":0, "new":0}

default 14:17:15.631531-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"headingFilter", "old":"1.000000", "new":"1.000000"}

default 14:17:15.631551-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"requestingRanging", "old":0, "new":0}

default 14:17:15.631571-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"updatingRanging", "old":0, "new":0}

default 14:17:15.631588-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"allowsLocationPrompts", "old":1, "new":1}

default 14:17:15.631607-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"dynamicAccuracyReductionEnabled", "old":0, "new":0}

default 14:17:15.631627-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"paused", "old":0, "new":0}

default 14:17:15.632057-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"allowsMapCorrection", "old":1, "new":1}

default 14:17:15.632098-0600 Trello {"msg":"state transition", "event":"state_transition", "state":"LocationManager", "id":"0x7f8076f4c110", "property":"batchingLocation", "old":0, "new":0}

default 14:17:15.632175-0600 Trello {"msg":"CLLocationManager", "event":"activity", "_cmd":"setDelegate:", "self":"0x7f8076f4c110", "delegate":"0x7f807784ad70"}

default 14:17:15.633443-0600 Trello networkd_settings_read_from_file initialized networkd settings by reading plist directly

default 14:17:15.633881-0600 Trello networkd_settings_read_from_file initialized networkd settings by reading plist directly

default 14:17:15.649820-0600 Trello Registering for test daemon availability notify post.

default 14:17:15.650160-0600 Trello notify_get_state check indicated test daemon not ready.

default 14:17:15.650391-0600 Trello notify_get_state check indicated test daemon not ready.

default 14:17:15.650697-0600 Trello notify_get_state check indicated test daemon not ready.

default 14:17:15.717885-0600 Trello Recieved DFR status change 0. status = 0x1

default 14:17:15.719338-0600 Trello Recieved DFR status change 1. status = 0x1

default 14:17:15.769737-0600 Trello SignalReady: pid=1851 asn=0x0-0x7a07a

default 14:17:15.772574-0600 Trello SIGNAL: pid=1851 asn=0x0x-0x7a07a

default 14:17:15.850095-0600 Trello Reacting to DFR status change 0. status = 0x1

default 14:17:15.884619-0600 Trello Shortcuts Contextual Actions enabled

default 14:17:15.885262-0600 Trello Reacting to DFR status change 1. status = 0x1

default 14:17:16.296478-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:16.337027-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:16.374449-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:16.637154-0600 Trello nw_path_evaluator_start [825FA9BC-591D-4A59-A6A8-1ADA33C70F80 <NULL> generic, attribution: developer]

path: satisfied (Path is satisfied), interface: en0, ipv4, dns

default 14:17:16.785705-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:16.822968-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:16.861321-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.025409-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.081156-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.388966-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.481622-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.539845-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.580656-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.756716-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.796320-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:17.838380-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.212976-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.287839-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.328896-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.370775-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.663275-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.705770-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.747746-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.924211-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:18.978652-0600 Trello SetFrontProcess: asn=0x0-0x7a07a options=1

default 14:17:30.754611-0600 Trello LSExceptions shared instance invalidated for timeout.

fault 14:17:32.887312-0600 Trello Registration timer expired, but client is still registering!

 

blank screens.pngopen windows (on initial startup).png

 

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 26, 2023

Hi @[deleted] - welcome to the Community!

Are you able to update to a newer version of MacOS? There's been several versions that have come out after Monterey, for example, I'm now on Ventura, v13.1.

Deleted user January 28, 2023

Thank you for the welcome and suggestion! If I had a newer machine, upgrading to Ventura would be a great option.  Maybe it's about that time.

Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2023

@[deleted] - I definitely think if your machine is not compatible with the latest versions of MacOS, unfortunately we're limited in the support we can provide. Sorry about that! 

You can try resetting your local data to see if it's a temporary fix. To do this, you head to the Trello app, then click 'Help' > 'Reset local data'

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