Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

An important board was recently closed. The admin no longer works for this company.

Kyrsten Kehlenbach
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 28, 2025

Earlier this week, I received this message from a board I rely upon:

[Trello board] is closed. You’re a member of this board, but only board admins are able to reopen it. Please contact support for assistance.

My former colleague no longer has access to the company account. What can I do to restore my access?

1 answer

0 votes
Nivedhya Vikram
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2025

Hi @Kyrsten Kehlenbach ,

Welcome to the community!

I am raising a support ticket to assist you further with this issue. Mostly, we are seeing reports that when the admin's account was deleted due to inactivity, it led to the board's closure. We are working on this and will contact you via email to resolve the issue.

Thank you !

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events