Automatic Card Cover Images Not Being Set

[Daniel Katsanis]

I have a board with card covers enabled, I can manually set the cover image to my hearts content. The issue is with automatic card covers not being set. According to Trello documentation this is automatically set by the first image attached: https://support.atlassian.com/trello/docs/what-is-a-card-cover/

This is not the case with email to board. When I email new cards, the image attachments appear in the card, but the cover image is not set. What gives? The only other way to do this automatically is via API which is a bad workaround.

[Mat · Accepted solution]

Hi @Daniel Katsanis , welcome to the Trello Community!

Thank you for sending the details about card covers not being set when using our email to board feature. This is a known issue that is being tracked in the following bug report here: TRELLO-1238.

I have added this ticket to this bug as an internal comment for our engineering team to see and reference if needed as well as align priority. I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email. I would also encourage you to leave a comment with your use case to reach the relevant team working on this.

There are a number of factors that determine how Atlassian prioritizes bug fixes. You can learn more about this by reading the Atlassian Cloud Bug Fix Policy

I hope this helps, but let us know if you have any questions!
----------------
If this post helps with your query, then please consider the Accept answer or Like button to help the other users find it more quickly.