Board disappeared

[Sherry Kristjanson]

One of my boards completely disappeared.  I can't even find under activity that I did anything to make it disappear. I can't find a restore button and not seeing an unarchive button, if that's what happened.  I just use it for daily reminder things but really need it back.  I have searched all the help items,  but nothing is working.  Please help!!!  Ty!!!

[Sherry Kristjanson]

That's not it.   It has the same picture that I am currently using though.  It may have been title just : to do. I can't remember.  That's why i need these lists!!  Lol

The screenshot obviously shows something changed.  No idea what happened or how to turn it back??

[Alisson Sartor]

Hello, Sherry

Welcome to the community. Don't you have the URL of this board on your browser history/starred links or maybe you shared this board with another user that can provide the link? With the URL we can see if something happened to the board

Kind Regards
Alisson
Trello Team

[Sherry Kristjanson]

https://trello.com/b/QjQyFaWk/need-to-do

I hope this is right.  Page does say that "something had changed" but I dint know how or why it says that.  I hope you can help!!  Ty

[Alisson Sartor]

Hey, Sherry

Thanks for the link

Are you logged on your Trello account that is sh***k6*@g**il.c**? This account is the owner and admin of the board, therefore if you are logged under this one you should see the content, is it possible that you are logged onto another account perhaps?

Kind Regards
Alisson
Trello Team

[Sherry Kristjanson]

Just double checked and yes,  that is the email I am logged in under

[Alisson Sartor]

Hey, Sherry

Thanks for checking out. Can you try to open an incognito tab, log on Trello and try to open this board to see if you find the same error? In case you do, can you share a screenshot here?

Kind Regards

[Sherry Kristjanson]

The black background one is the one I got via Incognito, but they both are showing the same lists.  

I am still missing the one list I reported.   Thames for your help!+

[Alisson Sartor]

Hey

So you are not seeing a list, but you can see the board? (Not sure if you tried to upload the screenshots, but i can't see then here)

Can you check your archived lists to see if the list wasn't archived?

more can be found on the tutorial below

https://support.atlassian.com/trello/docs/archiving-lists-deleting-lists/

[Sherry Kristjanson]

I added the 2 screenshot.  I have checked the archives and they don't show up.  I have checked the activity and nothing shows up there either.  Weird part,  it's I never archived anything for this to happen

[Alisson Sartor]

Hey

for some reason i can't see the screenshot...

Reviewing the system I can see that a list was moved to this board www.trello/com/b/5ee15162d9b85061cfdeb6b8

and this was the only action I can see from that type.

kind Regards
Alisson
Trello Team

[Sherry Kristjanson]

I did move those boards after my first response to you,  as there was six on there i didn't want anyone else to see.  I will try to upload screenshot again

[Sherry Kristjanson]

[Alisson Sartor]

Now I can see, thanks!

Do you remember the name of the list that you are missing? Let's see if we can find out.

Kind Regards
Alisson
Trello Team

[Sherry Kristjanson]

It was the NEED TO DO list. I started adding things i could remember,  back to it. I had details on trips coming up on it like the trip conf number,  times,  etc.   It was long.... maybe 40-50 items

[Alisson Sartor]

I found this card in the archived items with the same name: link. However, I didn't find anything else related to it that was a list.

Kind Regards