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Bug with "Checklist made incomplete" rule?

Brayden Smith
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August 1, 2025

Hi everyone, 

I am trying to create an automation on my deal tracking board that flags deal cards without a next step. 

The automation to add the label when the checklist "✅ Next Steps" is completed adds the "Missing Next Step" label as expected:

Screenshot 2025-08-01 at 4.05.38 PM.png

However, the exact inverse of that checklist does not work. When I add a new checklist item to a completed checklist (also known as making it incomplete), it does not remove the label.

Screenshot 2025-08-01 at 3.59.19 PM.png
I am kind of at a loss here. I have deleted and re-created the label and the rule several times. No dice. 
Can someone help?

1 answer

0 votes
Mike - Dreamsuite Consulting
Community Champion
August 1, 2025

Hi @Brayden Smith 

 

The trigger action "When a checklist is made incomplete" Triggers when an item within the checklist is unchecked, not when a new item is added.

 

 

You should be able to have:

 

When an item is added to the checklist "✅ Next Steps" in a card with checklist "✅ Next Steps" complete 

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