Can not sync status in Jira and list in Trello

[Romina Chavero]

Hi everyone, 

I just gotted Unito to syncronize all the card in trello to issues in jira. 

I did the configurations, and the first times works perfectly but when the card enters in jira as an issue and i modify the responsable and the issue type, then is like I loose the sync in trello. 

Also, the status in jira is modify automatically by the informer, to "done", if I syck manually, but the informer does not change the status. 

Do you know why i am having all these problems? 

Thanks! 

[Vini]

Hi Romina!

That sounds like a good question to as Unito's support team, and I'm not sure if they monitor this community, so it might be best to reach out to them directly: support@unito.io