Can't access Trello Account

[Ben Hutchison]

I was using a Trello account until about September 2024. When I try and log on using the email address I set it up with, it is now asking me to create a new account and says that I haven't made a board before. When I click on links to boards from last year, I get a sign in prompt. When I tried to log in, it seemed to create a new account and is asking permission from me to see my boards. I then asked MYSELF for permission to see the board, and never got a link. Is there someone to get a hold of to get to my old boards or are they lost forever?

[Gaurav Kataria]

It could be that you used 'login with Apple' (when you created the initial account or when you create the new account), which creates a separate account (under a masked email), so basically you end up with two different accounts. I would suggest login 'using your email' directly and then also separately 'login using Apple' to see which account has your old boards.

[Ben Hutchison]

I tried that but it tried to create another account so I didn't use that way to create an account. The emails I have are to a gmail email account I have. I tried logging in with log in with google but that didn't work either.