Can't access original account

[Brooke Seeliger]

Hi - I can't log into my original premium account.  Atlassian created an account under seeliger@wisc.edu which I didn't enter for a new account. Can't see any of original content.  When I select support, it takes me to the Atlassian community where I found a user with the same issue.  Customer support asking for the URL and email.  Also, my password. Below is that info. 

seeliger@pediatrics.wisc.edu

PedsOps@UW575

https://trello.com/b/uNpr7PHj/faculty-office-remodel-phase-2

[Tansu Akdeniz]

Hi @Brooke Seeliger 

Welcome to the community!

What is the error while logging into your premium account?

[Brooke Seeliger]

I enter trello.com and the URL defaults to what I sent to you.  This is what I first see. Note I entered seeliger@pediactrics.wisc.edu in the log in window but in the last image it shows I logged in as seeliger@wisc.edu.

[Brooke Seeliger]

Hello - I received this email and THERE'S NO ANSWER!  Either direct me to the answer or fix the issue and resubmit the answer.  Thank you

[Brooke Seeliger]

Hello - I really need help to access my original premium account.  PLEASE answer me and confirm if someone is working on this.  I received an email stating there was an answer for this but nothing is posted that I can see.

Thank you