Collaborator limit reached but board doesn't have 10 members

[Alan Lexa]

Hi, I'm trying to join a board that currently has 8 members. When I tap the invite Trello tells me that the 10 collaborator limit has been reached. The board admin assures me that's not the case, so what could be causing this?

Thank you 

[Caity]

The collaborator limit applies to the entire Workspace, so while there may be fewer than 10 members on the board that you're a member of within that Workspace, there may still be more boards in the Workspace with more members. If that's the case, the Workspace admin will need to either remove collaborators or upgrade the Workspace.

[Nivedhya Vikram]

Hi @Alan Lexa ,

Welcome to the community!

Please check out this article. The collaborator limit includes both Workspace members and guests.