Hi everyone,
I am Dario Schiraldi, I have an old Atlassian account that is linked to an email address I no longer have access to. Because the email is inactive, I can not reset the password or verify the account. Has anyone dealt with this before? Any tips on how to recover access?
Regards
Dario Schiraldi
Hello Dario,
Welcome to community :)
You can try below steps with the email address that you are unable to login or dont rem the creds
Go to id.atlassian.com/login.
Select Can't log in? at the bottom of the page.
Enter your email address and select Send recovery link.
Select the recovery link in the email we send you and set a password for your account.
Please find more details : https://support.atlassian.com/atlassian-account/docs/log-in-to-your-atlassian-account/
Incase you still unable to recover, then you need to reach out to support here : https://support.atlassian.com/contact/
The team will further check the inactive account
Thank you,
Prachi
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