Deactivated Trello Users

[Rebecca Groves]

Hi, some of our Trello users have just become deactivated on our account and we are unable to reactivate them.  Please can someone let me know what could of triggered this and how to resolve this?  Thank you.

[Sakshi Verma]

Hi @Rebecca Groves , welcome to the community!

Can you share the username of the affected user? I can take a look on our end and provide you with more information about it.

Regards,
Trello Support Team