Emmanuel Katto : Confirmation Email Not Received for New Member: Need Help

[Emmanuel Katto]

Hi Everyone,

I'm Emmanuel Katto, We’re trying to add a new member with the email address [email removed] to our work board, but they haven’t received the confirmation email. Without this, we’re unable to complete their addition to the board.

Has anyone encountered a similar issue or have any suggestions on how to troubleshoot and resolve this? Any advice on ensuring the confirmation email is sent and received would be greatly appreciated!

Thanks in advance!

Regards

Emmanuel Katto

[Alisson Sartor]

Hello, Emmanuel

The email got removed out of the the description, can you share again so I can check if there are any blocks from our side? I will erase after checking.

Kind Regards
Alisson
Trello Team