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mckenzie
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 5, 2025

Hello, 

I am trying to login into our account. I cannot open and it is saying an error message. "We're having trouble loading this board". However, the board is working on the mobile app. Please help!

 

3 answers

0 votes
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2025

Hi everyone! My name is Sal, and I hope you're doing well today!

We’re so sorry for all the trouble today! The issue you experienced was related to an outage we had with Trello this morning. Our engineering team has already mitigated the problem, and Trello should be back to normal.

Further details and information will be posted on our Statuspage at https://trello.status.atlassian.com.

Please let me know if I can help in any other way.

Thanks for hanging in there with us.

All the best,

The Trello Support Team

0 votes
Valerie Knapp
Community Champion
May 5, 2025

Hi @mckenzie , welcome to the Atlassian Community and thanks for your post. 

Trello has an active incident right now https://status.atlassian.com/ .

Please follow the progress towards the resolution of the incident on Atlassian's Status Page. 

Best wishes 

0 votes
Meredith Boylan
Contributor
May 5, 2025

I am having the exact same problem. Works on my phone, but not on my computer. I tried two different browsers (Firefox and Chrome), and neither one will load Trello.

I'm glad, at least, that it is not just me. 

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