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Error in tariff

Анастасия Моторина
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 23, 2025

Tell me how I can pay for the standard tariff? There are no problems with the card, but the service does not accept it. In the personal account it says "An error occurred in Standard." and "Payment is overdue. Trello Standard features are disabled. To make a payment and restore access to the Standard version features, add a new bank card. Add a card"Screenshot 2025-06-23 at 13.22.43.png

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Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 24, 2025

Hi there, welcome to the community. 

I'm sorry you're experiencing issues with the payment. To provide the best support and gather some additional details from you, could you please reach out to our CA team by opening a ticket?

They are the billing experts and will be happy to assist you. You can easily open a ticket through our support portal here: https://support.atlassian.com/contact/#/

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