Getting error "Requested too many cards, please limit" when exporting or migrating board to Jira.

[Luiz C. S. Borges]

The institution I work for acquired "Jira (Cloud)" but we've been using Trello for a long time.

Most of the boards were successfully migrated via JIRA's Import Wizard but we've got a big board that we haven't succeeded yet.

The complete error message is:

{"path":"cards","originalMessage":{"message":"Requested too many cards, please limit","error":{"name":"API::TooManyCardsRequested","message":"Requested too many cards, please limit","stack":"API::TooManyCardsRequested: Requested too many cards, please limit\n at checkLimits (/opt/service/app/api/1/mixins/cards.js:48:31)\n at Object.fx (/opt/service/app/api/1/mixins/cards.js:692:21)\n at async BoardHandler.handleRequest (/opt/service/app/api/1/handler.js:637:20)\n at async addPaths (/opt/service/app/components/api.js:266:30)\n at async getPathDependencies (/opt/service/app/components/transformer.js:76:9)\n at async Promise.all (index 1)\n at async transformMany (/opt/service/app/components/transformer.js:128:77)\n at async Object.transformOne (/opt/service/app/components/transformer.js:149:25)\n at async Object.fx (/opt/service/app/api/1/board.js:2272:42)\n at async BoardHandler.handleRequest (/opt/service/app/api/1/handler.js:637:20)\n at async BoardHandler._runHandlerWithRequest (/opt/service/app/api/1/handler.js:786:28)"}},"originalStatus":403}

Is there a way to increase that limit? What is the limit anyway?

[Mutya]

Hi Luiz,

We do have limitations for performance reasons which is why we have resource limits in place:
https://trello.com/1/resource/limits 

I would also recommend deleting the archived cards on your board first. You can permanently delete cards by going to your 'Archived items' in the board menu, and selecting 'Delete' under the card: 
https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/ 

If you have a large number of archived cards, you may want to use the API for this: https://developer.atlassian.com/cloud/trello/rest/api-group-cards/#api-cards-id-delete

If you still have the error, you can delete cards and lists:
https://support.atlassian.com/trello/docs/archiving-lists-deleting-lists

Otherwise, move all of your active cards/lists into a new board if you'd like to keep them: https://help.trello.com/article/806-moving-cards-or-lists

I hope this helps, but let us know if you have any questions!
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