Google Drive integration 500 error

[Emma-Jane Harris]

Hi-

I have used Trello for years, integrating with Google Drive with no problem. However, today I am unable to connect it to my Google Drive - I get a 500 error.

For context: I sign into Trello using my personal Atlassian account, but for the workspace in question - which I use for my business - I link with my business's Google Workspace account, using those credentials. This has never been a problem before. 

Today, what is happening is:

1. I choose files from my Google Drive to attach to a card, and get the message 'Connect your Google account'
2. I click to connect to my google account and get the 'Sign in with Google' popup page.
3. I enter the email address for my business Workspace.
4. A second popup appears, asking again for my email address or phone number.
5. I enter it again. 
6. I get the 500 error page.

The same happens if I try using my personal credentials (the ones I use to sign into Atlassian/Jira)

See the attached screengrabs.

I'm on a MacBook and have just upgraded to MacOS Sequoia 15.01 . I've updated Trello too.

Can anyone advise?

Thank you!

[Alisson Sartor]

Hello, Emma!

Welcome to the community.

Are you still running into this issue? Can you check if this is also happening on incognito mode?

Kind Regards
Alisson
Trello Team