Start at https://trello.com/contact and pick the last option (there's 4, the 3rd one will bring you back here, make sure you go for the 4th of "contact support")
Hi Cindy, I can see your ticket has been answered by a member of our Advocates team.
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Hi Cindy, they'll close new tickets as duplicates if they're not about new issues. Can you reply to your original ticket?
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