Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to I change an email address once I added or invited them to Trello?

Elite Vacation Homes Inc.
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 17, 2023

How to I change an email address once I added or invited them to Trello? The remove button does not work and there is no Change button.  Thx

1 answer

0 votes
Hamza Chundrigar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2023

Hi @Elite Vacation Homes Inc. 

Welcome to the Atlassian community. 

A user’s Trello account is accessed using their Atlassian account email address. So, in order to change the email address the user logs into Trello with, they would have to change the email in their Atlassian Account.

Please be advised that this will also change the email address that you use to log into other Atlassian products.

For more details, please check out this knowledge article: Changing an email address

Click here to see how a user can change their Atlassian Account email address

 

You mentioned how you were unable to remove users. Are you a workspace admin? You must be an admin of the Workspace to remove other Workspace members. Board admins have a different set of permissions on a board. Only a board admin can remove users (but that still doesn’t remove the user from the workspace).

Here are a couple more articles that would be useful for reference:

 

Best regards,

Hamza

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events