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How to avoid Butler rule from executing on cards that are emailed in?

Olivia Henao
Contributor
April 15, 2022

Hello, 

I currently have a Butler rule to do the following that saves us all a couple steps when we set up cards:

when a card is added to the board by anyone, add member @{username} to the card, and set custom field "Owner" to "{creatorfullname}"

But we are about to start using the email-to-card feature for requests that we receive through an internal form. Since there is no generic "board" or team email, we'll use mine; the result is that all the cards that get emailed in end up with me automatically added to the card and custom field.

Is there any way I can prevent my rule from executing on cards that are emailed in?

Thanks!

2 answers

1 accepted

1 vote
Answer accepted
Hannah Humbert - Simpla Workflows
Community Champion
April 17, 2022

Hi @Olivia Henao ! You could make your trigger conditional so it doesn't apply to all cards on the board. One idea is to create a list called "New Requests" and have all cards that come from email default to that list. For your trigger, it could say "when a card not in list "New Requests" is added to the board".

Olivia Henao
Contributor
April 18, 2022

That's exactly the list we're using for the requests, so this is perfect, thank you! I didn't realize there was a "Not in" option for that trigger. :)

0 votes
Olivia Henao
Contributor
April 15, 2022

Well I've found a "solution" since posting, which is to roll "remove all members" and "clear [Owner]" into another Butler rule I made specifically for emailed cards. It works, but it's not exactly what I'd call efficient haha, so I'll just keep this open if anyone has alternate ideas. :)

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