I am having an error when I click on "Show description"

[ea]

https://www.loom.com/share/c1c97dc1110643a481e9bf5cf9abf4d9?t=7&sid=d835da4f-d7b5-442a-9592-8aad68ff92c5 

Please see the video to see what is going on. Thanks

[MarcusEllis __]

Hey there.

So sorry you're encountering this error. That's got to be a bit frustrating.

I've not seen other reports of this error, but clearly it's happening. And I'm not immediately able to replicate this error. So my assumption is it may be something specific to the content of your descriptions or specific to your environment.

There's a couple of things you can check for me that should help us determine where the problem lies:

1. In your Loom video, the description appears to be quite long and maybe added via an email. If you create a card and manually edit the description to be something brief and fairly simple, does the issue still occur on those cards?
2. Based on a bit of quick research, this error may be caused by 3rd-party browser extensions. Can you test in another browser or in private/incognito window?

I'm not sure about it randomly switching to Spanish though. I'll pass that on to another team and have them look into it.

[ea]

Yes. short or long description it is happening 

[MarcusEllis __]

Good to know. Thank you for confirming that.

In looking at the code for this portion of the app, we found a couple of small issues that may have contributed to causing this issue, but we're not 100% confident. We've just released a new version of the web app with some small improvements. After refreshing to get the latest version, please do let us know If that solves the issue for you or if it persists. Thanks.