Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

I am no longer able to access my account, but I'm still paying for it

Beckie Davis
Beckie Davis
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 28, 2025

I am paying for a Trello account that is associated to an old work email.  I am not able to access the work email address and I can't remember the password, so I can't cancel my Trello account.  I need to help doing this.

Answer
Watch
Like Charlotte Potter likes this
54 views

1 answer

0 votes
Sakshi Verma
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 30, 2025

Hi @Beckie Davis ,welcome to the community!


I have raised a support ticket to gather more details about the issue. You can find the ticket here: https://getsupport.atlassian.com/browse/TRELLO-215583

We will get back to you with updates through the ticket.

Thank you.

Reply

Suggest an answer

Log in or Sign up to answer
Trello
Trello
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Copyright © 2025 Atlassian
    Privacy Policy Terms Security
    Welcome illustration

    Welcome to the new Atlassian Community

    Online forums and learning are now in one easy-to-use experience.

    By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.