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I am not receiving the verification code in my email

l_henrique
l_henrique
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April 14, 2025

Hello everything is fine? I have a case of a client who is using the email: EMAIL REMOVED but when trying to access Trello she is not receiving the verification code. Could you help us?

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Alex W
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 14, 2025

Hi @l_henrique - welcome to the Community!

As an FYI, I've removed the email you've mentioned in your post. Please refrain from sharing personal information such as email addresses in the Community in the future as this is a public forum.

I have created a ticket for you to discuss this privately with our support team. You can view this ticket at https://support.atlassian.com/requests/TRELLO-214962/ and you'll be emailed updates. 

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Trello
Trello
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