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I cannot logg into my trello account anymore...(not this one)

Katrin Lockemann
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July 31, 2025

Since yesterday I cannot logg into my trello-account nor can I recover my password,as the used mailadress is no longer existant. (Never needed it before)

 

I tryed to change the mailadress the day before, never received any mail and now it says : 

Falsche E-Mail-Adresse bzw. falsches Passwort. Wenn Sie kürzlich Ihr Trello-Konto in ein Atlassian-Konto migriert haben, müssen Sie Ihr Atlassian-Passwort verwenden. Sie können auch Hilfe bei der Anmeldung erhalten.

Wrong E-mail adress or wrong password. If you migrated your trello account to Atlassian shortly, you need to use your atlassian password...

 

I am not aware that I migrated anything - thankfull for any solution to recover or find the account, 

 

 

 

 

1 answer

0 votes
Tansu Akdeniz
Community Champion
July 31, 2025

Hi @Katrin Lockemann 

Welcome to the community!

Please check this page: Recovering your Trello account

If you attempted to change the email address and it didn't work, let me notify Atlassian support team here. They will reach out to you.

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