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I cannot seem to add a person to a comment since new version of Trello installed

Tammy Turner
Contributor
May 8, 2023

Hello all - we only have 2 people on this project, myself and someone else. When I try to use the @fill in a name feature, my colleague is not showing up and only briefly can see her on the pull down menu, but I cannot add her. I've tried logging out and logging back in, but I don't know how to fix this. I am using a MacBook on Safari browser to access Trello, but it doesn't work on the desktop version either. 

Screen shot below...

 

We're a small business, so don't know who else to ask. Your help gratefully received. Screenshot 2023-05-08 at 4.27.46 pm.png

2 answers

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Daydreamer Mike
Community Champion
May 9, 2023

Hi Tammy, this is a relatively new feature for the new editor to be in comments.  For now, you can switch it off in the description, which also disables it in comments.  

Screenshot 2023-05-04 154547.png

Once you have turned it off in the description, you'll have to do a page refresh for it to be removed from comments also.  
I would recommend beforehand sharing your feedback so they can look at fixing this. 

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Tammy Turner
Contributor
May 9, 2023

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