I don’t receive confirmation emails on my other account

[Cláudia Fernandes]

I have and account with the domain REMOVED and neither me nor my colleagues receive the codes or confirmation emails. We keep being blocked from using this platform due to this issue.

we tried all the steps we found from other cases and nothing helps.

can you please check, on your side, if there is some sort of blockage on the following emails with our domain REMOVED

thank you

[Alex W]

Hey @Cláudia Fernandes - welcome to the Community!

Just as an FYI, I've removed your domain from this post, as it's personal information and I don't want your info to be used by malicious actors. 

I've raised a ticket with our Trello Support team on your behalf so that we can discuss this with you privately. You can access this ticket at https://support.atlassian.com/requests/TRELLO-213651/ and you will be emailed updates.