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I forgot my email

Jessica Ponce
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 23, 2025

I'd like to cancel an account that I don't use 'cause I don't have acess to the email address anymore. 


This one: https://trello.com/u/marinagondinramos2/

And this one: https://trello.com/u/marinagondinramos/

1 answer

0 votes
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 25, 2025

Hi @Jessica Ponce , welcome to the Atlassian Community!

 

For the security of all Atlassian accounts, users must delete their accounts themselves by following the instructions in our Delete your Atlassian account document.

If you've lost access to your email, I’m truly sorry for any inconvenience this may cause, but we are unable to delete the account for you.

If your email was associated with a previous employer, I suggest reaching out to them. They might be able to help you regain access by temporarily reactivating your email, enabling you to delete the account.

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