I have a new phone and wish need a QR code to set up new authentication

[Christina Zigouras]

I have a new phone and wish need a QR code to set up new authentication.  Where do I get it from on the Trello dash?

[Teodora V _Fun Inc_]

Hi @Christina Zigouras 

Go to your Atlassian account security settings

1. Log in with your Trello/Atlassian account email and password. Scroll down to the "Two-step verification" section.

2. If 2FA is already enabled, you’ll see: "Manage two-step verification" or a prompt to "Set up on a new device"

3. Click “Set up on a new device” (or disable and re-enable 2FA if needed).

You’ll be shown a QR code to scan with your new phone’s authenticator app (like Google Authenticator, Microsoft Authenticator, or Authy).

Hope this helps :)

[Christina Zigouras]

I am unable to see where the QR code is prompted, although I was able to give an email authentication, I prefer to have an authenticator type app. verification. 

[Warrington Cycle Hub]

Sadly the answer from Teodora V _Fun Inc_  isnt correct.

Once you click "Manage two-step verification" - the only options on the next page are 'Create a new Emergency Recovery Key' or 'Disable Two-Step Verification' 

Does anyone know how to find the QR code, which is required to setup authenticator on a phone - to then be able to log in?